Warranty
We Stand Behind What We Sell
Every hot tub we supply comes with a manufacturer warranty. And we are here to support you long after delivery day.
Manufacturer Warranties
Each brand offers its own warranty package. Here's what's covered from the day your hot tub is installed.
VitaSpa
ReefSpa
Covana
Warranty terms are provided by each manufacturer. Exact coverage may vary by model and date of purchase. Ask us for the full warranty document for your specific product.
We Don't Disappear After Delivery
The warranty is the manufacturer's commitment. Our commitment is everything else. When something needs attention, you call us directly. No call centres, no ticket systems.
Graham, Alex, and the team have been supporting Hampshire hot tub owners for over 25 years. If we sold it, we look after it.
What We Provide
Something Not Right? Call Us.
If you think something is covered under warranty, just get in touch. We'll arrange an inspection and handle the claim with the manufacturer on your behalf.
Call or Email
Describe the issue. Photos help if you have them.
We Inspect
We visit to assess the problem and determine if it's covered.
We Fix It
We handle the warranty claim and arrange the repair or replacement.
Questions About Warranty?
Call us or drop us an email. We're happy to talk through warranty coverage for any product we sell.